Website Forge Industrial Staffing - DTW - Livonia
Pay Rate: $15/hr
Client Support Coordinator
Forge Industrial Staffing is currently seeking to fill multiple Client Support Coordinator positions on 1st shift with our client located in Romulus.
The Client Support Coordinator job is an entry level, full-time position. We are hiring immediately! Let’s get you to work today.
Do you have a family member or friend that might be interested in this job? Share it with them and receive a referral bonus! * our Referral bonuses are unlimited.
– 1st shift, 8 am – 5 pm
– Serve as contact for client and customer inquiries, orders, and issue resolution through various communication channels.
– Ensures that all inquiries are handled and documented in a timely and professional manner
– Apply attention to detail of procedures and requirements to ensure proper billing to the client, including timely and accurate closing of work to prepare for the billing process.
– Ensures Client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential Client concerns, proactively identifies risk, and uses the escalation protocol to communicate as required
– Partner with internal departments as needed to support them with meetings, root-cause events, QBR’s, etc.
– The position will be trained in multiple areas to support redundancies are in place to service the client.
– Associate’s or Bachelors degree preferred.
– Minimum 1-year experience in a customer service environment.
– Ability to handle tasks requiring attention to detail.
– Ability to learn new systems.
– Ability to work in a fast-paced, high-output environment.
– Ability to multitask and prioritize job tasks.
– Ability to work independently and in a team environment.
– Strong written and verbal communication skills.
– Accurate data entry and spelling skills.
– Strong general computer skills including MS Office Suite.
– Perform the job safely while adhering to company safety standards.
Compensation and Benefits
– Paid Holidays
– Vacation Pay
– Health Insurance
– Referral Bonus Program
– Employee of the Month
– Employee Appreciation Day
– Weekly pay by direct deposit or Rapid paycard
If you have any questions or require any help with your application, please give us a call at: 734.458.7300
If you or someone you may know is interested in this Client Support Coordinator position, please apply with us today! We also have other manufacturing positions available.
We not only take pride in our community involvement by helping individuals find short-and long-term employment safely, but also in our dedication to initiatives that positively contribute and enrich our communities; making them stronger and healthier places to live and work.
Forge Industrial Staffing is an Equal Opportunity Employer. We celebrate and embrace diversity and inclusion. We believe in respect, tolerance, and equality. We are committed to promoting unity and providing job opportunities to ALL members of our community, and to treat each and every one with kindness, compassion, and respect.
To apply for this job please visit forgestaff.com.